E-government Evaluation and Organizational Learning
نویسندگان
چکیده
Most evaluation processes in e-government projects are neglected, inefficient or ineffective and tend to focus on narrow aspect of project design and implementation. E-government evaluation should support organizational learning in order to ensure that errors or mistakes on previous project are not repeated. This paper presents issues of evaluation in one of e-government project; e-procurement. Using a case study approach of e-procurement project in Malaysia government, interviews were conducted in eight ministries and the developer’s company between 2008 and 2009. The finding suggests evaluation practice and use to support organizational learning along the system development life cycle. This paper provides empirical evidence to enhance understanding on both evaluation practice and use that support organizational learning in e-procurement project of Malaysia government.
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